The "Shadow IT Department": Do IT Staff Help or Hurt IT Use in Organizations?

I've been thinking lately about organizational barriers to Web 2.0 and one of the thoughts I had was that the IT department can get in the way of implementing a lot of social media and Web 2.0 tools. It appears that Ben Worthen of CIO Magazine is seeing this too, as he reports in a recent article, Users Who Know Too Much (And the CIOs who Fear Them). In the... Read more →

Technology Stewardship in Action

The conversation about technology stewardship in the nonprofit sector has been swirling around for awhile now, led by Nancy White and others far more knowledgeable than I and it's one that continues to fascinate me. Last week, Emily Turner of World Grows Wide wrote an excellent post that I think shows exactly what technology stewardship looks like in action: An ironically perfect example, I think, was when I had a... Read more →