How Much Hidden Talent is In Your Staff?

Paul Potts is a cell phone salesman in the UK. He's completely unassuming--bad teeth, a little overweight, not much of a dresser. The last person you'd imagine taking the stage as a serious contestant on Britain's Got Talent, the UK version of American Idol. But beneath that quiet exterior is a most amazing voice. It literally gave me chills to listen to him. And it made me wonder how much... Read more →


More People Isn't Always the Answer

Just back from a conference where I had an interesting exchange during a session I was conducting on providing services in a global economy. I was presenting to a state-wide group of government and nonprofit workers who help people access education and find jobs. We were discussing how business has changed the ways in which it operates and how these organizations could utilize some of the new principles for operating... Read more →


We Need More Beginnings

Rosetta Thurman of Perspectives from the Pipeline points us to a most excellent post--Are You Ending or Beginning? In it, Hildy Gottlieb asks us to stop trying to end things and start focusing on beginning something amazing. She points out that for 40 years we've been had "wars" on poverty, hunger, homelessness--you name it, we've been fighting it. Yet little seems to have changed: And the reason we feel like... Read more →


Clearing My Feeds: Facebook, Change Management, & Personal Learning

Once again, some things in my feedreader that I wanted to get to . . Facebook Awhile ago I wrote a post on using Facebook in nonprofits. I haven't had a lot of time to get back into it, but fortunately for you, Soha El-Borno at Wild Apricot has been hard at work. Her most recent contribution is on using the Causes widget to promote your nonprofit. Also check out... Read more →


More Support for a Results Oriented Work Environment

Some more support for the Results Oriented Work Environment I've been spouting off about lately. . . Today's New York Times has an interesting article--Time Wasted? Perhaps It's Well Spent. It notes: American workers, on average, spend 45 hours a week at work, but describe 16 of those hours as “unproductive,” according to a study by Microsoft. America Online and Salary.com, in turn, determined that workers actually work a total... Read more →


Attracting Older Workers to the Nonprofit Sector

The Chronicle of Philanthropy is reporting today that nonprofit agencies lag behind business and government agencies in attracting older workers: Nonprofit groups lag significantly behind government agencies and businesses in their efforts to keep and recruit older workers, a new report concludes. "Many nonprofit leaders, boards, and funders show little interest in developing programs to attract and retain older adults as experienced executives, staff personnel, or volunteers in new, more... Read more →


From Managing Transactions to Facilitating Transformations

Today I was in a strategic planning meeting with a number of business people. At one point, we were discussing the changing nature of providing healthcare services to aging baby boomers. The VP of HR for one of the local healthcare organizations was explaining to us that they are moving to more of a concierge approach to meeting healthcare needs, with a focus on relationships and amenities, similar to what... Read more →


A Results Oriented Work Environment is NOT the Same as Flexible Scheduling

Last week I asked if your nonprofit was ready to stop watching the clock in a post discussing Best Buy's Results-Oriented Work Environment (ROWE). As a quick recap, Best Buy is now allowing a significant portion of its employees to work from home or other locations and to work whatever hours they need in order to achieve clearly-defined work objectives. Face time is no longer considered a requirement of most... Read more →


Is Your Nonprofit Ready to Stop Watching the Clock?

My husband, like many Americans, is unhappy with his job. It is a job that combines impossibly high expectations with little personal control. There is a strong emphasis on "face-time" and productivity is measured by your slavish adherence to poorly thought-out metrics that emphasize process over outcomes. So it was interesting to find, as often happens to me when a problem is on my mind, this post from Ryan Healey... Read more →


5 Ways to Be More Productive

As part of my overall plan to improve my life, I've been paying more attention to my productivity--or my lack thereof at times. Mind you, I'm a believer in leaving time for doing nothing. Like Andrew McAfee, I think that we lose a lot in the pursuit of busyness . In fact my best thinking and most creative solutions have often occurred in the shower. But to really do anything... Read more →