Some Thoughts on "Managing People"
I've been thinking lately about our focus on "managing" people. I spend a lot of time with front-line supervisors in various capacities and they are obssessed with how to control people's behavior. The discussions are of two basic types--How do you get staff to do the things you want them to do? How do you STOP staff from doing things you DON'T want them to do? There are variations, of... Read more →