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January 10, 2008

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Great post! I need to be reminded of this constantly. John

Me too, John--email is definitely my biggest challenge!

My tip: Put the purpose of the e-mail in the first paragraph, if not the first sentence. The military calls it BLUF: Bottom Line Up Front. (Business e-mails should not tell a story.) If your e-mail has a vertical scroll bar, it's too long. If you continually practice this, you will find you write with greater clarity and your co-workers and customers will appreciate that. Instead of avoiding your e-mails, they will read them and act upon them.

Who knows? Maybe you'll start an ideavirus in your organization.

Glenn

Here is a great article on this topic....I am beginning to utilize my folders better at least..

Ten Steps To Become An Email Ninja at www.fourhourworkweek.com

ok,your gmail isn't coming up it says 'done' but there is a blank page. will try again later.

I recently moved to gmail and my inbox was a big parking lot. After reading your post I was motivated to go in and properly label messages, delete others, and archive most of them. Now if I can just keep this up...

Checking e-mail just two times a day might be a little harder, but it certainly makes sense.

Glenn's right on the money re: bottom line up front. I also try to organize my work related e-mails so it is easy for the readers to scan for the key info; itemized lists, summaries at the end etc.

Thanks for another great post!

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